Subject to meeting the conditions set out in this Returns & Exchanges
section, we're happy to offer a full refund* if you're not completely satisfied with your purchase. You can return your items within 15 days of receiving your order.
We do not accept exchanges on Sale Items, candles, diffusers, sweet treats, floral arrangements, Tea Gift Sets, or Any items with perishable or edible elements. See conditions and procedure in our return
section.
Your purchases are beautifully packaged in Silsal gift boxes and tied with a ribbon, with the exception of sweet treats, flowers, certain tabletops, bulky items, and sale items. During checkout, you can include a card with a personalized gift card. Like to know more? Contact our personal shopper (clickable text)
Subject to meeting the conditions set out in this Returns & Exchanges
section, we're happy to offer a full refund* if you're not completely satisfied with your purchase. You can return your items within 15 days of receiving your order.
We do not accept exchanges on Sale Items, candles, diffusers, sweet treats, floral arrangements, Tea Gift Sets, or Any items with perishable or edible elements. See conditions and procedure in our return
section.
Your purchases are beautifully packaged in Silsal gift boxes and tied with a ribbon, with the exception of sweet treats, flowers, certain tabletops, bulky items, and sale items. During checkout, you can include a card with a personalized gift card. Like to know more? Contact our personal shopper (clickable text)
If you need to speak to one of our customer care representatives, kindly reach out to us on, +971 56 828 5283or send an email to shop@silsal.com .We are available between 9am-5pm.
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